Energy Management and Utility Websites and Business Applications

Energy and Utility is a sector that’s undergoing massive transformations from mere suppliers into leaders in environmental change management. And the State of California leads the pack with its progressive carbon reduction policies and initiatives developing the energy system of the future.

Or learn more about what we do for the energy sector and our award-winning projects.

The illustration of an energy efficient home

Add a new generation of technology-savvy consumers, and the traditional organization’s challenges just multiply. Apart from behavioral science methods utilized by many utilities, state, regional, and local incentives shape the future behavior towards a cleaner energy future.

We do our part by designing and developing digital assets that combine user-centered design and cutting-edge technology result in award-winning solutions that support organizational objectives and meet customer needs. SymSoft has worked with public and private sector leaders in energy and utility to deliver engaging and innovative online experiences to their diverse customer segments, from personalized marketing-driven websites to regulatory process portals to specialized applications and massive content migrations.

What We Do for the Energy Regulation and Utility Sector

Customer-centered Websites

E-filing Applications

Personalized User Experiences

Cloud Deployment

Information Architecture and Advanced Search

Content Migration

Web and Document Accessibility Compliance

Solicitation and Contracting Opportunity Databases

Award-Winning Projects

University Library: Bright Black Girl and Smart Hispanic Boy Together Work on Computers, Chat, Discuss Class Assignment, Explain and Advice Each Other. Diverse Group of Students Exam Study Teamwork

California Public Utilities Commission

User-validated redesign of a customer digital service website and upgrade from Ektron to Sitecore with Coveo for search across a portfolio of specialized business applications. The website is a balance of content and functionality for ratepayers and utility regulation experts.

User-validated Experience Design

Sitecore with Coveo Search

Sitecore Managed Cloud on Microsoft Azure

Office of Energy Infrastructure Safety

WordPress design and development, e-filing system development, accessibility remediation, and content migration for the Office of Energy Infrastructure Safety that drives utility-related wildfire risk reduction for the state of California.

e-Filing System Integration

Document Accessibility Remediation

WordPress Development and Content Migration

California Energy Commission

A newly redesigned and modernized portal for the Commission provides easy access for the public and energy sector stakeholders to critical information about energy planning and policy in California.

Practitioner-centered Design

Drupal Implementation

Responsive Web Design System

Sacramento Municipal Utility District

Redesigned from the ground up, the new SMUD website reflects the modern state of this community-owned utility provider. With an emphasis on accessible, easily scannable content, the user experience design is paired with Sitecore’s powerful content management experience.

Customer-centric Design

Sitecore XP Platform and Advanced Personalization

Responsive Web Design System

We can help.

We have extensive experience in setting up organizations for user-centered design and improving their digital assets. For all questions, please reach out to our team of experts. Our favorite approach to solving user experience problems is Design Sprints, which we utilized in award-winning projects developed for SMUD Utility, California Community Colleges, and the California Energy Commission.