Mar 14, 2025 | User Experience Design, Digital Experience
Azure Notification Hub is a scalable push notification service that allows sending messages to multiple platforms, including Web Push (VAPID), Apple Push Notification Service (APNs), and Firebase Cloud Messaging (FCM). Recently, we integrated web browser based push...
Mar 14, 2025 | Digital Experience
Azure Active Directory B2C (Business-to-Consumer) is a custom identity management solution provided by Microsoft Azure as part of Microsoft Entra. It is designed to handle authentication for millions of users with auto-scaling capabilities and built-in security...
May 16, 2024 | Digital Experience, Accessibility, User Experience Design, Web Design
Understanding Color Contrast on Global Accessibility Awareness Day 2024 Global Accessibility Awareness Day (GAAD) is an annual event celebrated on the third Thursday of May, dedicated to raising awareness about digital accessibility. It’s a day to reflect on the...
May 10, 2024 | Digital Experience, Employee Experience
PRESS RELEASE: California Signs Partnerships to Utilize GenAI (Click here for Official GovOps Press Release) Date: May 9, 2024 WHAT YOU NEED TO KNOW: Leading companies will utilize cutting-edge technology for five specific challenges, working with state teams on how...
Apr 22, 2021 | User Experience Design, Digital Experience, Web Design
Why Government Website UX Matters? Summary: Multiple case studies (provided below) demonstrate that better User Experience leads to better digital transaction completion rates. Great UX help constituents complete what they need fast and at their convenience. User...
Apr 8, 2021 | User Experience Design, Digital Experience, Web Design
Five Simple Steps to Improve Government Website User Experience Summary: Creating an excellent government website user experience is not unattainable, but it requires consistency and organizational commitment. Regularly review website analytics Learn how people use...
Mar 16, 2021 | User Experience Design, Digital Experience
If you already read our comprehensive article on Government Website Best Practices: User Experience, you know that we reviewed and rated more than 300 government websites for page speed performance, accessibility, technology, and user experience (UX). Subscribe to our...
Mar 3, 2021 | User Experience Design, Digital Experience, Web Design
Government Websites Best Practices: User Experience Design Summary: Top-performing websites combine simple and engaging custom visual design, easy navigation, plain language writing, smooth interactions, website-optimized branding, and high-quality graphics. Summary...
Feb 18, 2021 | Sitecore, Digital Experience, Employee Experience
This article is the second part of our Department of Water Resources’ Intranet case study that Bianca Sievers, Kevin See, and Bhavik Patel presented at Sitecore Symposium 2020. In case you missed it, read the previous part about Intranet business opportunities and how...
Feb 11, 2021 | Sitecore, Digital Experience, Web Design
Incorporating relevant tasks and deliverables when planning a website redesign or implementation project will significantly impact the overall project approach and outcomes. While identifying most of the features, requirements, and deliverables is a straight-forward...
