by Mark Aplet | May 16, 2024 | Digital Experience, Accessibility, User Experience Design, Web Design
Understanding Color Contrast on Global Accessibility Awareness Day 2024 Global Accessibility Awareness Day (GAAD) is an annual event celebrated on the third Thursday of May, dedicated to raising awareness about digital accessibility. It’s a day to reflect on the...
by Bhavik Patel | May 10, 2024 | Digital Experience, Employee Experience
PRESS RELEASE: California Signs Partnerships to Utilize GenAI (Click here for Official GovOps Press Release) Date: May 9, 2024 WHAT YOU NEED TO KNOW: Leading companies will utilize cutting-edge technology for five specific challenges, working with state teams on how...
by SymSoft Solutions | Apr 22, 2021 | User Experience Design, Digital Experience, Web Design
Why Government Website UX Matters? Summary: Multiple case studies (provided below) demonstrate that better User Experience leads to better digital transaction completion rates. Great UX help constituents complete what they need fast and at their convenience. User...
by SymSoft Solutions | Apr 8, 2021 | User Experience Design, Digital Experience, Web Design
Five Simple Steps to Improve Government Website User Experience Summary: Creating an excellent government website user experience is not unattainable, but it requires consistency and organizational commitment. Regularly review website analytics Learn how people use...
by SymSoft Solutions | Mar 16, 2021 | User Experience Design, Digital Experience
If you already read our comprehensive article on Government Website Best Practices: User Experience, you know that we reviewed and rated more than 300 government websites for page speed performance, accessibility, technology, and user experience (UX). Subscribe to our...
by SymSoft Solutions | Mar 3, 2021 | User Experience Design, Digital Experience, Web Design
Government Websites Best Practices: User Experience Design Summary: Top-performing websites combine simple and engaging custom visual design, easy navigation, plain language writing, smooth interactions, website-optimized branding, and high-quality graphics. Summary...
by SymSoft Solutions | Feb 18, 2021 | Sitecore, Digital Experience, Employee Experience
This article is the second part of our Department of Water Resources’ Intranet case study that Bianca Sievers, Kevin See, and Bhavik Patel presented at Sitecore Symposium 2020. In case you missed it, read the previous part about Intranet business opportunities and how...
by Daniel Calzada | Feb 11, 2021 | Sitecore, Digital Experience, Web Design
Incorporating relevant tasks and deliverables when planning a website redesign or implementation project will significantly impact the overall project approach and outcomes. While identifying most of the features, requirements, and deliverables is a straight-forward...
by SymSoft Solutions | Jan 27, 2021 | Sitecore, Digital Experience, Employee Experience
Organizations and businesses in recent years have sought ways to increase the productivity of their workforces, and eliminate barriers to communication. One way of doing so has been implementation of intranets. These private computer networks have the look and feel of...
by SymSoft Solutions | Apr 1, 2019 | Sitecore, Digital Experience, User Experience Design
Google-like search experience is so ubiquitous nowadays, that as end users we hardly ever notice it. It allows us to misspell words, expand our exploration beyond the initial scope, or simply provide answers to specific questions. Yet, those familiar with the Tesler’s...
